
Shipping & Delivery
At Novellyn, we are committed to delivering your order safely and on time. We work with reliable international logistics partners to ship your products directly to your door.
Processing Time
Orders are processed within 1–3 business days.
You will receive a confirmation email once your order is shipped.
Shipping Time
Estimated delivery times:
Europe: 6–12 business days
United States: 7–15 business days
Other regions: 10–20 business days
Delivery times may vary depending on customs clearance and local postal services.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the product ordered. Some products may qualify for free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your package in real time.
Delays & Customs
Occasional delays may occur due to:
Customs clearance
High order volumes
Carrier delays
Novellyn is not responsible for customs duties or import taxes that may apply in your country.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at Novelline.store@outlook.com within 7 days so we can assist you.